1. Scope

This Privacy Policy explains how Conduit collects, uses, stores, shares, and protects personal information and related data when you use Conduit.

2. Information we collect

We may collect:

account details such as name, email address, and profile information
workspace, membership, billing, and administrative information
prompts, chat messages, attachments, project notes, and configuration inputs you submit
generated outputs, build artifacts, deployment metadata, and runtime operation metadata
support requests, bug reports, feedback, and related communications
authentication, security, device, browser, log, and usage information
payment and subscription information from payment processors and billing providers

3. Why we use information

We use information to:

create and manage accounts and workspaces
authenticate users and enforce permissions
plan, generate, build, deliver, deploy, and support software through Conduit
operate billing, subscriptions, credits, invoicing, and payment flows
secure the service, prevent abuse, investigate incidents, and comply with law
improve product quality, reliability, and user support

4. AI processing and generated software

When you use Conduit, your submitted content may be processed by automated systems and third-party providers in order to generate plans, source code, build artifacts, deployment packages, and operational workflows.

You should not submit information unless you have the right to do so and are comfortable with it being processed for those purposes.

5. Information sharing

We may share information with service providers and subprocessors that help us operate Conduit. Depending on your use of the product, these may include:

Supabase for authentication, database, storage, and related backend services
OpenAI for planning and related AI processing
Cursor for coding-agent and follow-up workflows
GitHub for repository, pull request, and CI/CD workflows
Stripe for billing and subscription processing
Slack or similar support tooling for support intake and team notifications
Autodesk and Autodesk Construction Cloud related services for supported deployment and runtime flows

We may also share information:

at your direction
within your workspace as needed to provide the service
to comply with law or enforce our rights
in connection with a merger, financing, acquisition, reorganization, or asset sale

6. Retention

We retain information for as long as reasonably necessary to provide the service, operate workspaces, maintain billing and compliance records, support users, resolve disputes, enforce agreements, and protect the platform.

Retention periods may vary by data type. For example:

account and workspace records may be retained while the account or workspace remains active
support and billing records may be retained longer for operational and compliance reasons
generated artifacts, logs, and deployment metadata may be retained according to product configuration, backup practices, or legal obligations

7. Security

We use reasonable safeguards designed to protect information, but no method of transmission or storage is completely secure. You are responsible for deciding whether Conduit is appropriate for the sensitivity of the information you submit.

8. International transfers

Conduit and its providers may process and store information in countries other than the country where you are located. By using Conduit, you understand that information may be transferred to and processed in other jurisdictions, subject to applicable law.

9. Your choices and rights

Depending on where you are located, you may have rights regarding access, correction, deletion, objection, portability, or restriction of certain processing.

We may need to verify your identity and may retain certain data where required for legal, security, billing, or operational reasons.

10. Children

Conduit is not directed to children and should not be used by individuals who are not legally permitted to enter into binding agreements for the use of the service.

11. Changes

We may update this Privacy Policy from time to time. If we make material changes, we may provide notice through the product, website, or another reasonable channel.

12. Contact

Questions or privacy requests should be submitted through the support or contact details published on the Conduit website.